Privacy Policy

Last Updated: August 5, 2024

At Mind, we deeply respect your privacy and are committed to safeguarding your personal information. We understand that you entrust us with sensitive details about your mental well-being, and we take this responsibility seriously. Here’s how we approach your privacy:

Our Promises to You

1. We Never Sell Your Data

Your personal information is yours alone. We do not sell, trade, or share your data with third parties for marketing or any other purposes. Our business model is centered around providing you with a valuable service, not profiting from your personal information.

2. Your Data Powers Your Experience

The information you share with Mind—like your conversations, mood entries, and interactions—is used solely to enhance your experience within the app. This helps us provide personalized support, coping strategies, and insights tailored to your needs.

	•	Optional Permissions: If you choose to grant permissions (e.g., location), we’ll use that information to further personalize your experience. You can adjust these permissions at any time in your device settings.

3. Your Information Stays Secure

We prioritize the security of your data. We use robust encryption methods to protect your information both when it’s stored on our servers and when it’s transmitted between your device and our servers.

	•	Encryption: All your data is encrypted in transit and at rest.
	•	Security Measures: We implement industry-standard security protocols to prevent unauthorized access.

4. Your Conversations Are Confidential

Your interactions with MIND are private. No one else can access your chat history. We do not read or monitor your conversations, ensuring a safe space for you to express yourself freely.

5. You’re in Control of Your Data

	•	No Data for AI Training: We do not use your personal data to train external AI models.
	•	Account Deletion: If you decide to delete your account, all your personal data will be permanently removed from our systems.

6. We Respect Your Choices

	•	Optional Data Sharing: Any data tracking or additional data sharing is optional and only occurs with your explicit consent.
	•	Settings Control: You have full control over your privacy settings within the app.

7. No Unnecessary Data Collection

We only collect information that is essential to provide and improve our services. We do not collect unnecessary data, such as web cookies or browsing history, as Mind is solely an iOS app focused on your mental well-being.

Contact Us

If you have any questions or concerns about your privacy, please reach out to us:

	•	Email: hello@thecompanion.company

Thank you for trusting Mind as your companion on your journey to better mental health. We’re committed to protecting your privacy every step of the way.